Shipping policy

All orders are processed and shipped from our fulfillment center located in Deer Park, New York.

Processing & Transit Times

Standard order preparation applies before dispatch. Once your package is with the carrier, standard delivery transit time is 2-5 business days.

Shipping Fees

Standard Shipping: For all orders under $70.00, a flat shipping fee of $6.95 will be charged at checkout.

Free Shipping: Complimentary standard shipping is automatically applied to all orders with a subtotal of $70.00 or more.

Remote, Overseas & Military Shipping (Exclusions & Special Rates) Due to carrier limitations and high transit costs, shipments to the following remote locations, U.S. territories, and military addresses are excluded from our standard flat-rate and free-shipping promotions:

• Included Regions: Alaska (AK), Hawaii (HI), Puerto Rico (PR), U.S. Virgin Islands, Guam, American Samoa, Northern Mariana Islands, and Armed Forces addresses (APO / FPO / DPO).

• Shipping Rate & Transit Time: Shipping to these specific regions incurs a calculated flat rate at checkout, with an estimated delivery time of 7 to 21 business days.

Customer Service Hours

Our support and fulfillment teams operate during the following hours:

Monday - Saturday, 9:00 AM - 6:00 PM (EST)

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Contact Us

For any inquiries regarding your order status, transit details, or our shipping guidelines, please reach out to our team:

Molekaus

28 Brandywine Dr, Unit C

Deer Park, NY 11729

United States

Email: hello@molekaus.com

Phone: +1 332 272 401